RESEARCH DIARIES: ENTRY 5: Scaling Techniques: Likert Scale
Scaling techniques is a big chapter. So, rather than writing a big blogpost covering many of them in one go, let us get started with the first and the most popular one (rating scale / Likert Scale) Rating Scale : A type of question to learn about how respondents feel about the item being surveyed. The respondents are asked to rate something from "Very Good" to "Very Bad". It is a variant of MCQs (Multiple Choice Questions). These are also called "Categorial Scales". One can use two to seven points scales (or even more), as, there is no rule about how many points scale can be used. But generally, three to seven points scales are used. It is advised by some that the number of point scales should not be odd, but even, as even number of points scales will not allow the respondents to display the "central tendency ticking" behaviour. For example, if the scale were: [ ]Very Good [ ] Good [ ] Neutral [ ] Bad [ ] Very Bad A person mig